01. Purpose & Scope of Applicability
This Partner Code of Conduct defines the baseline expectations and mandatory operating principles for all entities conducting business with ABT Info Cloud (ABT Business Solutions). Acceptance of and compliance with this Code is a prerequisite for executing enterprise master services agreements, procurement orders, and partnership contracts.
This Code applies to all suppliers, OEM hardware vendors, independent software vendors (ISVs), cloud hyperscalers, data center co-location operators, staffing agencies, contractors, consultants, and their secondary subcontractors who supply products or deliver services to ABT.
02. Business Ethics, Anti-Corruption & Fair Competition
Partners must conduct all commercial operations with absolute honesty, transparency, and integrity:
- Zero Tolerance for Bribery: Partners must strictly comply with all applicable anti-bribery statutes, including the Prevention of Corruption Act (India), the US Foreign Corrupt Practices Act (FCPA), and the UK Bribery Act. No partner may offer, pay, solicit, or receive bribes, kickbacks, or improper facilitation payments.
- Fair Competition & Antitrust: Partners must adhere to antitrust and fair competition laws, refraining from price-fixing, bid-rigging, market allocation, or unlawful sharing of commercially sensitive competitor data.
- Conflicts of Interest: Partners must immediately disclose any real or perceived conflict of interest, including financial or familial relationships between partner employees and ABT decision-makers.
03. Human Rights, Labor Standards & Dignity
Partners must respect the human rights of all workers and treat employees with dignity and fairness:
- Prohibition of Forced & Child Labor: Partners must never employ child labor below legal minimum working ages and must strictly prohibit all forms of bonded, involuntary, prison, or trafficked labor.
- Non-Discrimination & Equal Opportunity: Employment practices must be free from discrimination based on race, color, caste, religion, gender, sexual orientation, disability, age, or marital status.
- Fair Wages & Working Hours: Workers must be compensated in strict compliance with applicable statutory minimum wage laws, overtime regulations, and statutory benefits.
- Safe Workplace & Anti-Harassment: Partners must maintain safe, healthy workplaces free from physical violence, sexual harassment, intimidation, or psychological bullying.
04. Environmental Sustainability & E-Waste Management
As an enterprise infrastructure and cloud solutions provider, ABT is dedicated to minimizing ecological impact across the IT lifecycle:
- E-Waste Compliance: Hardware vendors and refurbishment partners must strictly comply with India’s E-Waste (Management) Rules, 2022 and international environmental treaties, ensuring licensed recycling and zero illegal dumping.
- Energy Efficiency: Data center and hosting partners are expected to prioritize high Power Usage Effectiveness (PUE) metrics, renewable power sourcing, and modern cooling technologies.
- Pollution Prevention: Partners must minimize carbon footprints, optimize packaging materials, and prevent hazardous chemical discharges.
05. Information Security & Intellectual Property
Protecting enterprise data and intellectual assets is paramount in digital and cloud partnerships:
- Confidentiality: Partners must safeguard all proprietary blueprints, software code, client lists, and technical data belonging to ABT or our enterprise customers under binding Non-Disclosure Agreements (NDAs).
- Cybersecurity Hygiene: Partners providing software or cloud connectivity must maintain robust information security controls (aligned with ISO 27001, SOC 2, or NIST standards), implement vulnerability management, and apply timely security patches.
- Breach Notification: In the event of an actual or suspected security incident affecting ABT systems or data, partners must notify ABT within 24 hours of discovery at security@abtinfocloud.com.
06. Audits, Verification & Whistleblower Reporting
ABT reserves the right to audit and verify partner adherence to this Code of Conduct:
- Audit Rights: Upon reasonable notice, ABT or an independent third-party auditor may conduct reviews of partner documentation, facilities, and procedures relevant to compliance with this Code.
- Corrective Action: In the event of non-compliance, partners are expected to formulate and execute an approved corrective action plan. Failure to remediate violations constitutes grounds for immediate termination of contracts.
- Reporting Channels: Partners and their employees can report ethical concerns, suspected fraud, or violations confidentially and without fear of retaliation:
Ethics & Partner Compliance Bureau
Entity: ABT Info Cloud (ABT Business Solutions)
Address: 180, Race Course Road, Coimbatore - 641018, Tamil Nadu, India
Ethics Hotline: +91 99944 05569
Direct Compliance Email: compliance@abtinfocloud.com